Terms of Service

Last updated: December 8, 2024

1. Acceptance of Terms

By accessing and using Wave2Text ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Wave2Text provides AI-powered video and audio transcription services. We convert your media files into accurate text transcriptions using advanced speech recognition technology.

3. User Accounts

3.1 Account Creation

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

  • Provide accurate and complete information
  • Maintain the security of your account
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

4. Acceptable Use

4.1 Permitted Use

You may use our service for lawful purposes only, including but not limited to:

  • Transcribing your own content
  • Content you have permission to transcribe
  • Educational and research purposes
  • Business and professional use

4.2 Prohibited Use

You agree not to:

  • Upload content you don't own or have permission to use
  • Upload illegal, harmful, or offensive content
  • Attempt to reverse engineer or hack our service
  • Use the service to spam or harass others
  • Violate any applicable laws or regulations
  • Upload copyrighted material without permission

5. Content and Data

5.1 Your Content

You retain ownership of all content you upload. By using our service, you grant us a limited license to process your content for transcription purposes only.

5.2 Data Security

We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure. Your uploaded files are automatically deleted within 24 hours.

6. Payment and Billing

6.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Prices are subject to change with notice.

6.2 Payment Terms

  • Payments are processed securely through third-party providers
  • Subscriptions renew automatically unless cancelled
  • Refunds are provided according to our refund policy
  • You're responsible for all applicable taxes

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or other operational reasons.

8. Intellectual Property

The Wave2Text service, including its technology, design, and content, is protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

9. Disclaimers and Limitations

9.1 Service Disclaimer

Our service is provided "as is" without warranties of any kind. We do not guarantee 100% accuracy in transcriptions, as results may vary based on audio quality and other factors.

9.2 Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

10. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your access to the service will cease.

11. Changes to Terms

We may modify these terms at any time. We will notify users of material changes via email or through our service. Continued use after changes constitutes acceptance of new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]
Website: wave2text.com