Privacy Policy

1. Introduction

Wave2Text ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video and audio transcription service at wave2text.com.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name)
• Payment information (processed securely through third-party providers)
• Media files you upload for transcription
• Communications with our support team

2.2 Automatically Collected Information

• Usage data and analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our transcription services
• Process your media files and generate transcriptions
• Communicate with you about your account and our services
• Improve our services and develop new features
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information. Your uploaded media files are:

• Encrypted during transmission and storage
• Processed on secure servers
• Automatically deleted within 24 hours after processing
• Never shared with third parties for training or other purposes

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Object to processing of your information
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: